The dual display period (in EUR and BGN) begins on August 8, 2025 and ends on August 8, 2026.

During the dual display period, at least the following information will be displayed in both currencies:

• The Tariff of Fees and Commissions;
• The opening and closing balances on current and other accounts in BGN, opened before January 1, 2026 – in paper or electronic account statements provided in the Bank’s offices or upon request;
• The value of payment transactions on all accounts opened in BGN before January 1, 2026, and the amount of the fees and commissions due – in payment orders/account statements on paper, or in My Fibank electronic banking, when applicable;
• The value of transaction and the account balance after the transaction, upon cash withdrawals from ATMs – in ATM receipts;
• The outstanding balances on loans and the payments due on loans, granted to consumers in BGN under the Consumer Credit Act and the Real Estate Loans Act, upon request by customers – at the Bank’s offices on paper, or electronically through My Fibank electronic banking and the mobile application, where applicable;
• The principal, interest and other payments made on loans granted in BGN, upon request by customers – in account statements provided at the Bank’s offices on paper, or electronically through My Fibank electronic banking and the mobile application, where applicable;
• The accrued interest on deposit accounts in BGN, opened before January 1, 2026, upon request by customers – on paper at the Bank’s offices, or electronically through My Fibank electronic banking and the mobile application, where applicable.

With regard to investment services:

• The Tariff of Fees and Commissions – Chapter I Individuals, Section VIII Financial Instruments, and Chapter II Business Clients, Section XI Financial Instruments;
• The opening and closing balances on current and other accounts in BGN, opened before January 1, 2026 – in paper or electronic account statements provided in the Bank’s offices or upon request;
• The total value of customers' financial instruments – in statements from the Bank's financial instruments register, as well as in periodic reports to customers;
• Fees and expenses due pursuant to Art.71, para 2, p.4 of the Markets in Financial Instruments Act – in orders and confirmations for transactions in financial instruments, as well as fees and expenses withheld – in periodic reports to customers.

With regard to services offered as an insurance intermediary of Fi Health Insurance AD:

• the total amount due under insurance agreements concluded during the dual display period, as well as the payments due under insurance agreements with deferred premium payment.