• Debit Mastercard Platinum
    International debit card

    No fee when withdrawing cash at a Fibank ATM

    Online application

    BGN 5 monthly card maintenance fee

    No fee when paying at POS in Bulgaria and abroad

Our offer
Classic is modern
Debit Mastercard Platinum from Fibank gives you the peace of mind and convenience you deserve with the additional advantages and privileges it offers:
  • Online loyalty program at priceless.com/Fibank

    Your Fibank Premium Mastercard® invites you to benefit from a truly high level club membership with access to thousands of lifestyle offers, privileges and exclusive experiences worldwide.

Exclusively for Fibank Premium Mastercard holders, we have created an online environment where you can choose a current offer or you can purchase an experience with a few taps on your smart device.

  • Register with your Premium card - Mastercard Gold, Platinum, Debit Platinum or World Elite - at priceless.com/Fibank, leave your contact details and you'll find a special menu at a top restaurant in Paris, a tour of London's secrets, a package and a guaranteed booking in the hottest winery in Bulgaria, discount when shopping from global merchants such as booking.com, exclusive video content such as cooking lessons and concerts: all this selected tirelessly by the best lifestyle consultants in Bulgaria and abroad.

 

  • Lounge Key – the service provides access to over 1,200 airport lounges around the world just by presenting Debit Mastercard Platinum card at the lounge entrance. As a Debit Mastercard Platinum cardholder, you can register your card at www.loungekey.com/FibankMastercard or at the Lounge Key mobile app to receive information about additional discounts at merchants offered under the Lounge Key program.

Prices and methods of payment:

As Fibank customers, you pay a preferential fee for a visit to a selected lounge:

 

Card Fee for visit - cardholderFee for visit for companion 
 Method of payment
Mastercard30 EUR  30 EUR for each companionWith card, in cash

 The changed price for visiting an airport lounge is effective as of 01 October 2023.


Take advantage of free access to the business lounges at the airports in Sofia, Vienna, Istanbul, Belgrade.

  • Sofia Airport - Sofia Aspire Lounge
  • Istanbul Airport - Istanbul IGA Lounge
  • Istanbul Sabiha Gokcen Intl Airport - Istanbul Kepler Club
  • Vienna Schwechat Airport - Vienna Sky Lounge, Vienna Lounge
  • Belgrade Nikola Tesla Airport - Business Club
  • Skopje Airport - Primeclass Business Lounge


It is enough to present your Fibank Premium Debit card to the reception staff in the lounge.

 

  • You get free Generali Travel Abroad insurance with high coverage.

 

As a Premium or Business Mastercard cardholder, you get exclusive access to the lounge and the opportunity to wait for your boarding in the comfort it provides.


Fast Track

Mastercard® provides its Premium and Business cardholders with a digital solution to the problem of waiting at airports - Mastercard® Airport Security Fast Track.

The service is provided by Dragon Pass and with it the queues at over 70 airports around the world will just disappear and will be replaced by more free time at shopping areas.

See access prices and program details here: https://travelexperiences.mastercard.com/

You can download the Mastercard® Travel Experiences app for free from Google Play and the App Store.


With Debit Mastercard Platinum you have to opportunity to:

  • pay free of charge at POS devices at retail sites in Bulgaria and abroad;

  • make free of charge withdrawals at FIB ATMs;

  • shop online;

  • make contactless payments;

  • digitize the card through My Fibank or add it to digital wallets of Apple, Google, Garmin, Fitbit and various merchants;

And more opportunities:
  • perform banking operations that you normally do with a debit card - receive and order payments both at a bank office and online through My Fibank electronic banking, withdraw cash at a bank office, etc.;

  • monitor online movements on your bank account in My Fibank mobile application or at the website my.fibank.bg;

  • receive timely information about the balance on the account and the card transactions through subscription for "SMS&Email notifications for bank card authorizations" service or free Push notifications;

  • easily manage the card through My Fibank by changing transaction limits or freezing/ unfreezing and blocking the card completely online;

  • use 3D security for your online payments, with two-factor authentication or biometrics;

  • use your card to pay utility fees;

  • request automatic repayment of your obligations on credit cards from Fibank or Diners Club cards;

  • request an order for Periodic Transfers for your monthly expenses, loans and lease installments, rents, insurances, etc.

  • issue a Debit Mastercard Platinum as a primary or additional card.


Why use Debit Mastercard Platinum?
  • convenience – with Debit Mastercard Platinum, you pay any location where card payments are accepted;

  • wide application – you can pay with the Debit Mastercard Platinum anywhere at retail sites both in the ways you are familiar with and contactless, you can shop on the Internet, withdraw cash at ATMs;

  • security – you determine the amounts to maintain in your card account according to your discretion. When shopping online, you use an additional 3D password for security of payments;

  • fast issuance procedure – you do not need to apply for approval. You only need to submit a request for the issuance of Debit Mastercard Platinum.

What are the conditions we offer

Currency of the account
Currency of the accountBGN, EUR, USD, CHF & GBP
Keeping a card accountAccording to Fibank Tariff of fees
Period of validity

5 years

Interest on the card accountAccording to the Interest bulletin 
Minimum required balanceNot required
Fee for withdrawing cash at АТМs
  • at Fibank ATMs – no fee
  • ATMs of other banks in Bulgaria and EEA - According to Fibank Tariff of fees
  • abroad - According to Fibank Tariff of fee
Fee for making payments at POS terminals
  • in Bulgaria – no fee
  • abroad – no fee
  • according to Fibank Tariff
Conversion in transactions in a currency other than the currency of the account

According to Fibank Tariff of fees

Fee for monthly maintenance of the cardBGN 5.00
Limits for contactless payments

According to the European Second Payment Services Directive (PSD2), after 31.03.2020 it is necessary to enter a PIN for contactless payments when the total amount of consecutive contactless transactions for which no PIN has been entered reaches BGN 100.

After each PIN entry, the process starts again.

Opportunity to choose between two designs:


Design GoldDesign White Gold


Card types:
  • main card – it is issued to an individual who is the holder of the bank account.

  • additional card - it is issued to the account of the holder to persons specified by the holder. The holder is the one who, in the application for the issuance of an additional card, sets the conditions for its issuance and monitors the transactions carried out with the card, as well as the movement on the account. Cardholders of an additional card can be persons over 14 years of age.

Issuance
You can apply for Debit Mastercard Platinum:

After processing your application for the issuance of a debit card, you will receive your card at a Fibank office previously selected by you or with delivery to an address in Bulgaria specified by you in case of an application submitted through My Fibank electronic banking, incl. MyFibank mobile application, within 3 working days for the city of Sofia and up to 5 working days for bank offices in the country.


Renewing Debit Mastercard Platinum debit card:

Debit Mastercard Platinum card from Fibank is valid for 5 years.

On the front of your card you can see the embossed digits showing the period until which the card is valid in the following format: VALID 05/21 THRU

The first two digits indicate the month and the second two digits indicate the year. This means that in the example shown, the card is valid until the end of May 2021.

After the card validity period expires, it will be automatically renewed and sent for collection at the issuing branch after the 20th day of the month in which the card expires.

Redirection:

If you want to redirect the card to another branch of the bank, please contact our Contact Center at:

  • *bank (*2265) short number for access from landline phones and mobile phones
  • 0800 11 011 available and free only for VIVACOM subscribers of fixed services (only from landline phones)
  • +359 2 818 0006 or +359 2 818 0007 when dialing from abroad.
Reissuance:

If your card is stolen, lost, you forget your PIN code or some other reason requires its reissuance, you must visit a bank office and present an identity document.



Documents Insurance