About us / Fibank

About us

Over 30 years of steady development with an emphasis on innovation and customer service

Mission Statement

First Investment Bank AD aspires to continue to be one of the best banks in Bulgaria, recognized as a rapidly growing, innovative, customer-oriented bank, offering outstanding products and services to its customers, ensuring excellent careers for its employees, and contributing to the community. The Bank shall continue to develop high-technological solutions providing its customers with opportunities for banking from any place around the world at any time.

High professional standards

Solid market positions

Wide branch network

Deep knowledge of the market

Flexibility in decision making

First-class customer service

Wellrecognized brand

Responsible banking for a sustainable future

Innovative digital services

At a Glance

About the Group

First Investment Bank (Fibank) is among the leading banks in Bulgaria, which is developing and establishing itself as a financial group with its main activity in the Republic of Bulgaria and with a regional presence through foreign operations in Cyprus and Albania.

Fibank is an innovative and customer-oriented credit institution that offers a diverse range of products and services for individual and corporate clients. With experience in corporate banking and broad presence in the market of retail banking, First Investment Bank is among the leading institutions in the country in card business and international payments. Fibank is preferred bank for savings of the population, which offers a high quality of customer service in accordance with the best banking practices. Fibank is among the pioneers in the business with investment gold and other precious metals with unique for the Bulgarian market products and services. First Investment Bank offers its customers advanced solutions and modern banking.
Corporate Status

First Investment Bank is a joint-stock company, registered with Sofia City Court pursuant to a ruling dated 8 October 1993. Since 28 February 2008 the Bank has been registered in the Commercial Register at the Registry Agency.

First Investment Bank is a public company registered in the Commercial Register of Sofia City Court with a decision dated 4 June 2007 and in the register of public companies and other issuers held by the Financial Supervision Commission with a decision dated 13 June 2007.

The Bank owns a universal banking licence for domestic and international operations.

First Investment Bank is a licensed primary dealer in government securities and is a registered investment intermediary.
Participation and Membership
First Investment Bank is a member and participates in the following organizations:
- Association of Banks in Bulgaria
- Bulgarian Stock Exchange – Sofia AD
- Central Depository AD
- Borica AD
- MasterCard International
- VISA Inc.
- S.W.I.F.T.
- Factors Chain International
First Investment Bank is a member and participant in payment systems and agent of other payment service providers, as follows:
- Bank Integrated System for Electronic Transactions (BISERA);
- Real-Time Gross Settlement System (RINGS);
- System for Servicing of Clients Transfers in Euro (BISERA7-EUR);
- Trans-European Automated Real-Time Gross Settlement Express Transfer system (TARGET2);
- Pan-European system for payments in Euro (STEP2 SEPA Credit Transfer), as a direct participant through EBA Clearing;
- Bank Organisation for Payments Initiated by Cards (BORICA);
- Agent of Western Union;
- Agent of Easypay.
Market Position
Market Position

First Investment Bank is:
- Among the leading banks in the cards business
- Among the leading banks in international settlements and trade financing
- Fifth in deposits of individuals and households
- Fifth in assets
- Fifth in corporate lending
Market Share
- 8.1% of banking assets in Bulgaria
- 9.4% of deposits by individuals
- 9.6% of corporate loans
- 7.6% of consumer loans
- 5.9% of mortgage loans
Note: Market positions and shares are determined based on unconsolidated data from the BNB as of December 2023.
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