Fibank (First Investment Bank) won the award for “Bank of the Client 2012”, the prize for “Mystery Client” and the award for “Market Share” in the competition “Bank of the Year” 2012



Fibank (First Investment Bank) won the award "Bank of the Client 2012", the prize for "Mystery Client" and the award for "Market Share" in the prestigious competition organized by the Association Bank of the Year for 2012.

On 02.07.2013, at an elegant ceremony held in Sofia Hotel Balkan were awarded the annual bank awards and the other categories for which prizes were given are for Dynamic and development, Efficiency, Best foreign bank branch, the new category for the Best bank brand and the biggest prize Bank of the Year.

Fibank (First Investment Bank) is the winner in category "Bank of the Client 2012", which is determined by voting of clients on the website of the Association.

Fibank (First Investment Bank) was awarded the prize "Bank of the Client" for 2002, 2003, 2006, 2008 and 2009.

The prize "Mystery Client" was awarded after on-site investigations and assessments made by mystery clients in 450 bank branches of banks in Sofia and the country. The results are made by an independent method, which is an evidence of high quality of service at the branches of Fibank (First Investment Bank).

For the third time Fibank (First Investment Bank) won the award for "Market Share".

The winners in the various categories are determined by methodology, which is consistent with the Banking Supervision Committee of the Bulgarian National Bank, which is composed of prominent financial experts.