Be a modern payer with Fibank digitalized card
What is a digitalized card?
The digitalized card is an innovative banking service with which you can make payments through your mobile phone, without having to physically use the well known plastics. Paying with a digitalized card is fast - all you've got to do is bring your phone closer to a POS terminal accepting contactless payments.
The payment limits on digitalized cards are standard - they are no different from the other bank cards and you can change them at your convenience in any branch of the Bank.
Digitalized cards can only be used by non-corporate individual persons.
How to order your digitalized card?
Easy and simple: directly from your mobile phone through Fibank's mobile application.
In order to get a digitalized card you have to:
- Be a Fibank customer with active banking in our mobile application and the registered mobile device;
- Have a registered debit or credit card Mastercard or Maestro issued by Fibank;
- Have a mobile phone which:
- supports NFC;
- runs a licensed Android operational system not earlier than version 4.4;
- can be found in the list of MasterCard approved and certified devices supporting the HCE* еlement
* Host card emulation
The order for a digitalized card map can be sent from your mobile phone via the bank's mobile application after a few easy steps.
How do digitalized cards work?
After your request for a card is approved, you must activate it through the mobile application. You can now do contactless payments with the NFC.
1. Before paying start Fibank's mobile application;
2. Inform the shop's counter operator that you wish to pay with a contactless card;
3. Press the red "Payment" button and bring the phone close to the contactless POS terminal;
4. Wait for the screen of your phone to show "Successful transaction via a POS terminal";
5. Remove the phone from the POS terminal.
If the amount of your purchase falls within the limits set by the international card organization of the country you are in you will not have to enter your PIN code. For payments exceeding these limits entering you PIN code is obligatory.
Where can you pay?
With your Fibank digitalized debit or credit MasterCard/ Maestro you can pay anywhere in Bulgaria and in the world at any POS terminal accepting digital contactless payments.
- General Terms and Conditions of First Investment Bank AD for Issuance and Use of International Debit Cards Maestro, VISA Electron and V PAY 242.54 KB
- Level of Limits for Debit Card Maestro 210.32 KB
- General Terms and Conditions of First Investment Bank AD for Issuance and Use of Revolving International Credit Cards with Chip MasterCard and Visa 313.98 KB
- Levels of Limits for Credit Card 21.62 KB
- General Terms and Conditions for Use of the Fibank Mobile Application of First Investment Bank AD 193.07 KB
- REQUEST for registration/change/termination of registration with the Fibank Mobile Application of First Investment Bank AD 133.33 KB
- REQUEST for registration/deactivation of a mobile device with the Fibank Mobile Application of First Investment Bank AD 162.62 KB
Tariff of Fees and Commissions (TARIFF) of First Investment Bank
0800 11 011
free of charge only for subscribers for VIVACOM fixed services (via fixed telephones only)
+359 2 818 0006 and +359 2 818 0007
accessible outside Bulgaria