Services for your convenience and comfort
When you are travelling or you cannot visit a branch of the bank, these services will inform you about every operation made with your card, about the movements on your accounts will automate some processes and thus they will further assist you. They will take care of your comfort and security.
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Contact Centre
Read moreWithout visiting a branch of the bank, with only one call to *bank (*2265), you can receive detailed information.
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SMStatus
Read moreThrough the information service SMStatus you will be duly informed of your account balances and activities.
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SMS Notifications for Bank Card Authorizations
Read moreBy using this service you can monitor the activities on your card accounts and protect yourself from eventual fraud and misuse.
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Utility Bills Payment
Read moreYou can automatically pay your monthly bills for electricity, water supply, telephone, central heating, etc.
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Automatic Repayment of Liabilities on Credit Cards
Read moreYou will no longer need to worry about the deadline for the repayment of the liabilities on your credit card every month.
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Automatic Repayment of Liabilities on Diners Club Credit Cards
Read moreThe monthly installments on your Diners Club Credit Card can be automatically repaid, without you visiting a branch.
Customer Support
Contact Centre
*bank (*2265)
accessible via mobile and fixed telephones
0800 11 011
free of charge only for subscribers for VIVACOM fixed services (via fixed telephones only)
+359 2 818 0006 and +359 2 818 0007
accessible outside Bulgaria
