We would like to inform you that First Investment Bank AD (Fibank) applies to its customers contracts General terms and conditions for opening and keeping bank accounts and for performing payment services as well as Preliminary information for execution of single payment transactionsin in accordance with the requirements of Directive 2007/64/EC on payment services in the internal market (Payment Service Directive - PSD), implemented into the Bulgarian legislation by Payment Services and Payment Systems Act and Ordinance No.3 of the BNB on the conditions and procedure for execution of payment transactions and for the use of payment instruments (effective as of 01.11.2009).
The implemented regulatory framework is in compliance with the contemporary European tendencies for creation of a single European payment services market, for improvement of customers’ knowledge and their protection when using payment services.
In compliance with the regulatory requirements we ensure for you the General terms and conditions to customers contracts for opening and keeping bank accounts and for performing payment services (General Terms and Conditions) and Preliminary Information for Execution of Single Payment Transaction (Preliminary Information).
First Investment Bank, given its role in the introduction of unified European standards, will continue as before to promptly inform its customers of changes in the regulatory framework and in its bank documents.
0800 11 011
free of charge only for subscribers for VIVACOM fixed services (via fixed telephones only)
+359 2 818 0006 and +359 2 818 0007
accessible outside Bulgaria