The Token device is compact and easy to use and is the means, by which you get access to and identify yourself in Fibank’s Virtual branch, Telephone banking and Virtual banking Fibank Cyprus Branch.

To March 31st 2012 you can buy Token device for active banking at a preferential price of 20 BGN.

What is a Token ?

The Token device is an electronic device that generates one-time passwords. It is the means, by which you get access to and identify yourself in Fibank’s Virtual branch, Telephone banking or Virtual banking Fibank Cyprus Branch. The Token device is really easy to use and you do not have to install it on your computer. With it you don’t need to purchase, install and setup a Digital certificate or Universal Electronic Signature in order to perform active banking operations.

For clients registered for "Virtual banking Fibank Cyprus Branch" the Token device is the only means of identification and access to the Virtual banking service.

How does Token device work?

The Token device is really easy to use, it is compact and mobile.

You do not need to install any software or to connect the device to your computer in order to use it. Thus, it is fully compatible with any browser and you can use Internet Explorer, Mozilla Firefox, Safari, Google Chrome and Opera to log in to Fibank’s Virtual bank branch.

The Token device can serve you as a means of identification for Fibank’s Telephone banking service. In this case you need to enter the password generated by the device via your phone.

What is the advantage of Token device?

  • Mobility - with your Token device you can safely use our Virtual bank branch from any computer with an internet connection, anywhere in the world;
  • Double level of protection - As a login information you have to enter your username and the combination of the device’s PIN code and the one-time password, generated through a complex algorithm;
  • Additional security and authentication tool - If you already use Fibank’s Virtual Branch with Certificate under the individual politics of Fibank or Universal Electronic Signature (UES), the Token device will assure even more secure access to the service. In order to get access to the service, you have to provide not only your Electronic certificate or Universal Electronic Signature, but also the passwords, generated by the Token device.;
  • Convenience - you can use your Token device as an identification method for other remote banking services of Fibank – Virtual bank branch and Telephone banking.

What should I do in order to do banking through Token device?

Visit the most convenient for you Fibank’s branch, where you can complete all necessary documents and an official of the Bank will register your Token device in your profile for internet banking or Telephone banking.

The price of the Token device offered by Fibank is according to Bank’s Tariff.

The price of the Token device for customer of Virtual Banking Cyprus Branch ia according to Tafiff Cyprus Branch.

You can find more useful information in the  "Frequently asked questions" section.

Contact Centre


bank (2265)
accessible via mobile and fixed telephones

0800 11 011
only for subscribers for VIVACOM fixed services (free of charge)

+359 700 19 599
accessible outside Bulgaria
Virtual Banking Branch
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