Contacts

Contacts

General Information Contact Details

First Investment Bank Head Office

37, Dragan Tsankov Blvd.
1797 Sofia
tel.: (+ 359 2) 817 11 00
BIC / SWIFT: FINVBGSF

First Investment Bank Contact Centre

tel.: 0800 11 011
e-mail: call@fibank.bg

This phone number is accessible only for subscribers for VIVACOM fixed services and it is free of charge.

tel.: +359 700 19 599
accessible outside Bulgaria.

First Investment Bank Card Centre

Contact phones in case of lost or stolen debit or credit card:

  • 0800 12 012 (accessible 24 hours a day, in Bulgaria)
    This phone number
    is accessible only for subscribers for VIVACOM fixed services and it is free of charge.
  • other phone numbers:
    • (+ 359 2) 81 71 143
    • (+ 359 2) 81 71 142
    • (+ 359) 888 68 10 10
Contact Centre


bank (2265)
accessible via mobile and fixed telephones

0800 11 011
only for subscribers for VIVACOM fixed services (free of charge)

+359 700 19 599
accessible outside Bulgaria

Virtual
Banking Branch

 e-fibank.bg

For technical assistance with the web site

please contact us to e-mail: websupport@fibank.bg