Customer Support
Contact Centre
Without visiting a branch of the bank, with only one call to 0800 11 011, you can receive detailed information on the products and services offered by First Investment Bank. more…
SMS Notifications for Bank Card Authorizations
By using the service “SMS notifications for bank card authorizations” you can monitor the activities on your card accounts and protect yourself from eventual fraud and misuse. more…
SMStatus
Through the information service SMStatus you will be duly informed of your account balances and activities, interest and exchange rates, of your installments due and other useful information. more…
Utility Bills Payment
With your international Maestro Debit Card, you can automatically pay your monthly bills for electricity, water supply, telephone, central heating, cellular phone, etc. by providing your consent in advance. more…
Automatic Telephone Information (ATI)
Here is one more way to receive up-to-date information without visiting a bank office. By dialing telephone number 0700 11 600 you can be informed of the available balance on your accounts; the last 5 activities (credit and debit) on your accounts; the exchange rates of the base currencies. more…
Automatic Repayment of Liabilities on Credit Cards
You will no longer need to worry about the deadline for the repayment of the liabilities on your credit card every month. more…
Automatic Repayment of Liabilities on Diners Club Credit Cards
The monthly installments on your Diners Club Credit Card can be automatically repaid, without you visiting a branch of the Bank. more…
