American Express

Our Offer American Express Green Card American Express Gold Card American Express Platinum Card Financial Conditions

The sum necessary for the bank guarantee on an AMEX card, depending on the card type is:

Standard

  • Primary – 5 000 USD/ EUR
  • Supplementary – 5 000 USD/ EUR

Gold

  • Primary – 10 000 USD/ EUR
  • Supplementary – 10 000 USD/ EUR

Platinum

  • Primary for current AMEX cardholders – 50 000 USD/ EUR
  • Primary for new AMEX customers – 75 000 USD/ EUR

An introductory charge for AMEX (only paid on the Primary card) – USD 80

A charge for sending the card issuance documents - EUR 15

charge to AMEX for the transfer of the total monthly transaction sum owed by you (if you have transactions with the card for the preceding month) - EUR 10

An annual charge for AMEX, depending on the card type:

Standard

  • Primary – 100 USD/ EUR
  • Supplementary – 50 USD/ EUR

Gold

  • Primary – 200 USD/ EUR
  • Supplementary – 100 USD/ EUR

Platinum

  • Primary – 400 USD/ EUR

AMERICAN EXPRESS imposes a charge of 4%, minimum USD 10 for cash withdrawal from any office of AMEX.

Your inclusion in the Membership Rewards is free for the first year, and for each following year there is a charge of USD 35.25 by AMERICAN EXPRESS.

If you lose your card or your card gets stolen, you should immediately call +44 (0) 1273 668300 to report the incident.

 

Contact Centre


bank (2265)
accessible via mobile and fixed telephones

0800 11 011
only for subscribers for VIVACOM fixed services (free of charge)

+359 700 19 599
accessible outside Bulgaria

Virtual
Banking Branch

 e-fibank.bg

Contact phones
in case of lost or stolen
debit or credit card:

  • (+ 359 2) 81 71 143
  • (+ 359 2) 81 71 142
  • (+ 359) 888 68 10 10
  • 0800 12 012 (accessible 24 hours a day, in Bulgaria)
    only for subscribers for VIVACOM fixed services (free of charge)